Author: Scott Andersen

Scott is the CTO and co-founder of ProTrainings, where he spearheads the development of cutting-edge training experiences. Holding a Bachelor's degree in Computer Information Systems and Business Administration from Aquinas College and a Master's in Computer Science from Grand Valley State University, Scott blends technical knowledge with strategic insight to propel ProTrainings' growth. His passion lies in leveraging new technologies to address challenges, with a current emphasis on AI and computer vision. Scott and his team are actively exploring how these technologies can be integrated into the training experience to enhance learning and retention. In addition to his work at ProTrainings, Scott is an active angel investor, having supported over 25 startups in their early stages and mentored numerous startup founders. He is dedicated to fostering innovation and entrepreneurship, sharing his expertise and resources with emerging tech companies.

Brand Distinction

How AI is Transforming Customer Support: ProTrainings’ Journey to Better Life Saving Training

Do you ever feel like artificial intelligence (AI) is everywhere? It’s in our email inboxes, on our favorite websites, and even all over our social media pages—and we’ve really only begun to explore its potential to transform both our daily lives and the world around us. Here are some of the challenges we’ve faced while developing our AI support chatbot, as well as the potential this technology holds for improving customer service, efficiency, and accessibility for lifesaving training.

6 min read

Brand Distinction

Saving Lives with Smarter Tools: AI in Health & Safety Support

“Human”… “Human!”… “HUMAN!” Sound familiar? How many times have you tried getting support from an online chatbot, only to end up frustrated and begging for a human’s help? This problem is so common that many prefer to bypass the chatbot altogether and speak to a human straightaway. Luckily, times are changing. Here’s how we’re building support chatbots that eliminate frustration and make better use of everyone’s time.

7 min read

ProTrainings The Hallucination Problem: How to Use AI-Based Learning Tools Wisely

Thought Leadership

The Hallucination Problem: Avoiding Pitfalls in AI-Assisted Learning

One of the biggest frustrations people face when using text-based AI tools — also known as large language models (LLMs) — is that they tend to hallucinate. Rather than indicating a flaw in the tools’ design, however, this problem demonstrates a widespread misunderstanding of their intended application. Here’s what you need to know about LLM hallucination, what to do about it, and the real problem with using LLMs for learning purposes.

7 min read

Thought Leadership

Unraveling AI: A Closer Look at Computer Vision & LLMs in Education

Technologies like computer vision and large language models (LLMs) are reshaping our education platforms, making learning more interactive and fun. It’s like having an intelligent tutor, guiding you through the learning journey. Let’s learn more about how computer vision can revolutionize the way we approach education and training programs.

4 min read

ProTrainings How AI Technology Can Supercharge CPR Instruction

Thought Leadership

How Generative AI Will Supercharge Continuing Education

New and upcoming developments in the field of artificial intelligence (AI) present great opportunities for us to augment CPR training materials and provide personalized learning experiences even beyond the capabilities of our current blended training programs. Keep reading to learn more about the potential for coming developments in AI technology to enhance the effectiveness and accessibility of CPR training programs like never before.

7 min read

CPR

Learning Management Systems: The Best LMS of 2023

When discussing how to put high-quality and efficient training into action, the natural solution is to implement a great learning management system (LMS). But what makes an LMS program great? And what is the best LMS of 2023?

Read on to learn about some key features you should look for in your LMS program, as well as a few top-performing LMS systems that would be outstanding options to consider.

6 min read

CPR

What to Know About VR CPR Training & the Future of CPR

CPR is a crucial skill for health care professionals and has become an invaluable addition to the medical field — and as technology evolves, so do CPR training methods. In its early days, CPR was only teachable in person. Today, though, organizations can choose between in-person, online, blended, and most recently, virtual reality (VR) CPR training. Keep reading to learn about the future of CPR certification and how VR CPR training will help create a more capable, efficient health care system.

4 min read

Health and Safety

3 Ways to Automate Your Human Resource Planning

HR professionals are being called to wear an ever-increasing number of hats, filling the roles of recruiter, coordinator, and compliance personnel all in one day! The hours can fly by while the work piles up, bringing you that much closer to experiencing burnout. Automated human resource planning can help alleviate some of that stress. Read on for three ways to automate your human resource planning for a more streamlined workflow.

4 min read

Health and Safety

Help! The OSHA Hazard Communication Standard is changing and I’m not ready

HazCom is changing You may have heard rumblings about some changes to the OSHA HazCom standard. The revised standard actually took effect on May 25, 2012, but don’t worry if you haven’t re-trained yourself or your employees yet. OSHA is giving employers some extra time to become compliant. However, the first of these deadlines is…

3 min read